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Title
Text copied to clipboard!Senior Clinical Administrative Assistant
Description
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We are looking for a Senior Clinical Administrative Assistant to join our team and provide high-level administrative support in a dynamic clinical environment. This role is essential in ensuring the smooth operation of our healthcare services by managing schedules, coordinating patient care, and supporting clinical staff. The ideal candidate will have a strong background in administrative tasks, excellent organizational skills, and a deep understanding of clinical workflows. As a Senior Clinical Administrative Assistant, you will act as a liaison between patients, healthcare providers, and administrative teams, ensuring that all processes run efficiently and effectively. Your responsibilities will include managing patient records, scheduling appointments, and assisting with compliance and regulatory requirements. This position requires a proactive individual who can handle multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. If you are passionate about healthcare and have a knack for organization and communication, we encourage you to apply for this rewarding role.
Responsibilities
Text copied to clipboard!- Manage and maintain patient records and clinical documentation.
- Coordinate and schedule appointments, meetings, and procedures.
- Assist clinical staff with administrative tasks and workflow optimization.
- Ensure compliance with healthcare regulations and organizational policies.
- Act as a liaison between patients, healthcare providers, and administrative teams.
- Prepare reports, presentations, and correspondence as needed.
- Handle patient inquiries and resolve scheduling conflicts.
- Support onboarding and training of new administrative staff.
Requirements
Text copied to clipboard!- Proven experience in a clinical or healthcare administrative role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in healthcare management software and Microsoft Office Suite.
- Knowledge of medical terminology and clinical workflows.
- Ability to handle sensitive information with confidentiality.
- Familiarity with healthcare compliance and regulatory standards.
- Bachelor's degree in healthcare administration or a related field is preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in a clinical administrative role?
- How do you prioritize tasks in a fast-paced healthcare environment?
- What strategies do you use to ensure compliance with healthcare regulations?
- How do you handle conflicts or challenges in scheduling appointments?
- Can you provide an example of how you improved a workflow or process in a previous role?
- What software tools are you proficient in for managing clinical tasks?
- How do you maintain confidentiality when handling sensitive patient information?
- What motivates you to work in the healthcare industry?
